Privacy policy

This privacy policy explains how Grizzly Recovery (“we”, “us”) handles personal data collected through our website and recovery services.

What we collect

We collect the information you provide when you call, email, message or complete a form on this site — typically your name, phone number, vehicle details and location. When you request recovery we also collect payment information at the point of invoicing.

How we use it

We use your information only to dispatch and complete your recovery, communicate with you about the job, and issue an invoice. We do not sell your data or share it with third parties for marketing purposes.

How long we keep it

We retain job records for the period required by HMRC and our insurers. You can request deletion of your personal data by emailing aran@grizzlyrecovery.co.uk, subject to those retention requirements.

Your rights

Under UK GDPR you have the right to access, rectify or erase your personal data, and to complain to the ICO. Contact us at aran@grizzlyrecovery.co.uk to exercise any of these rights.