Everything you might want to know before you call — from response times to pricing.
Response times depend on your location and the time of day. Urban call-outs are typically 30–60 minutes; rural jobs may take longer. Call for a live ETA.
Yes. Our recovery line is answered 24 hours a day, 365 days a year — including weekends and bank holidays.
We cover England, Scotland and Wales. If you're on a UK road, we can reach you.
Yes. Motorcycle recovery is one of our core services and every job uses specialist chocks and straps.
Yes. We're experienced with accident recovery and can deliver your car to a repairer of your choice.
Yes. We use professional jump start packs that are safe for modern vehicle electronics.
We'll advise on a replacement, and if needed we'll recover the vehicle to your chosen garage.
Yes, provided you have a serviceable spare or space-saver. If not, we'll recover you to a tyre fitter.
Prices depend on distance, recovery type, time of day and vehicle type. We give you a firm quote on the phone before we dispatch.
There is a small out-of-hours premium for overnight and bank holiday call-outs. This is included in your quote up front.
We accept debit and credit cards, bank transfer and cash. Payment is taken at completion of the job.
Yes. We provide full documentation for insurance claims after an accident recovery.
Yes. We regularly move vehicles from one end of the UK to the other. Book in advance for the best rate.
Yes, provided the vehicle can be rolled onto a flatbed and is otherwise safe to load.
We recover on flatbed trucks — never with a rope. Flatbed is safer for you and your vehicle.
Yes. Flatbed recovery is the correct method for automatics and modern manuals alike.
Yes. We can winch a car in neutral onto the flatbed without needing to start the engine.
Yes. As long as there's flatbed access, we'll recover from car parks, driveways and multi-storey ground floors.
Yes. We operate 24/7 in all weathers — including snow, ice and heavy rain.
Your location (postcode or road name), vehicle make/model, what's happened, and where you want it recovered to.
Yes. Planned transport and pre-booked recoveries are welcome — call or use our contact form.
Yes. We cover every UK motorway and A-road, day and night.
Call 999 first if you feel unsafe. Then call us — we'll dispatch as soon as Highways/Traffic Officers make the scene safe.
Yes. Our flatbeds are ideal for low-riding and delicate classics.
We can recover the vehicle to a locksmith or your home, but we don't offer roadside lockout services.
No. We do not offer fuel drain services or fuel top-ups. If you're out of fuel we'll recover you to the nearest station.
No. Grizzly Recovery only recovers cars and motorcycles.
Yes. We anchor to the frame or bars and use padding to protect fairings, panniers and paintwork.
Yes. Every operator is fully trained, DBS-checked and insured for the work they carry out.
Yes. Up to two passengers can travel in the cab, subject to seatbelt availability.
M25 breakdowns are our bread and butter. We aim to reach hard-shoulder jobs within 45 minutes, subject to traffic.
Yes. We're happy to transport pets in the cab with their owner where possible.